The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Rooms
“The room I stayed in was impressively spacious, allowing for a comfortable and enjoyable experience throughout my visit.” view full review
Excellent Shower Pressure
“I loved the powerful water pressure in the shower; it made my mornings refreshing and invigorating!” view full review
Convenient Amenities
“Having a clean and organized space with basic self-catering amenities made it easy to prepare light meals during my stay.” view full review
Reliable Internet
“The free internet access was seamless and fast, allowing me to stay connected and plan my outings effortlessly.” view full review
General
Non-smoking rooms
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Fire extinguishers
Sports & Fitness
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Sports trainer
Fishing
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Business
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Spa & Leisure
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Via Chiaia 245,
Naples,
Italy,
80121,
Campania
Map view
street view
Via Chiaia 245,
Naples,
Italy,
80121,
Campania
City landmarks
Church
Museo Cappella Sansevero
2.0
km
Castle
Castel Nuovo
760 m
Castle
Ovo Castle
1.2
km
Museum
Naples National Archaeological Museum
2.3
km
Castle
Castel Sant'Elmo
2.2
km
Church
Naples Cathedral
2.6
km
Church
Museum Complex of St. Clare
1.6
km
Vico del Grottone 4 Zona Piazza Plebiscito
Galleria borbonica
1.1
km
Via S. Gregorio Armeno
Via San Gregorio Armeno
2.2
km
Theatre
San Carlo Theatre
600 m
Square
Piazza dei Martiri
880 m
Museum
Museo PAN
1.0
km
Church
Certosa e Museo di San Martino
2.3
km
Church
Gesu Nuovo Church
1.6
km
Piazza San Gaetano 68
Underground Naples
2.3
km
Square
Church of San Domenico Maggiore
1.8
km
Museum
National Museum of Capodimonte
3.4
km
Church
Piazza San Gaetano
2.3
km
Via Caracciolo & Via Partenope
Lungomare
740 m
Harbour
Molo Beverello
1.1
km
Library
Biblioteca Nazionale Vittorio Emanuele III
600 m
Via Benedetto Croce
Spaccanapoli
2.2
km
Nearby
Square
Piazza del Plebiscito
230 m
Mall
Galleria Umberto I
440 m
Palace
Royal Palace of Naples
300 m
Museum
The Bourbon Tunnel
260 m
Via Chiaia
Via Chiaia
250 m
Square
Piazza Trieste e Trento
260 m
Vico S. Anna di Palazzo
LAES - La Napoli Sotterranea
270 m
Church
Basilica Reale Pontificia San Francesco da Paola
150 m
Restaurants
Antica Pizza Fritta da Zia Esterina Sorbillo
310 m
53 Piazza Trieste E Trento
Trattoria Pizzeria Nardones
260 m
Via Nardones 10
Osteria Il Gobbetto
360 m
Vico Sergente Maggiore 8
A' Cucina Ra Casa Mia
280 m
Via Carlo de Cesare 14 Nei Pressi di Piazza Trieste e Trento
Il Gelato Mennella
320 m
57 Piazza Trieste E Trento
Ristorante Pizzeria Dal Soldino
320 m
59 Via Carlo de Cesare
Trattoria da Nennella
790 m
103/104/105 Vico Lungo Teatro Nuovo
Pizzeria 'Ntretella
320 m
19 Vico Maddalenella degli Spagnoli
Ristorante Giada
260 m
Via Nardones
Antica Capri
410 m
110 Via Speranzella
Gelateria Cerasella
90 m
Piazza Carolina 15
Pizzeria Napoli In Bocca
390 m
Via San Carlo 15
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
6.5
Location
9.4
Service
6.6
Dining
5.5
Guest reviews
6.6/10
based on 15 reviews
8.0
8.0/10 based on 577 reviews
John
United States,
September
2024
7.4/10
I really enjoyed my stay at this hotel. The rooms were luxurious and provided a lovely view of the bustling street below, and the staff was friendly and helpful, making my experience even better. However, I did find the rooms a bit smaller than expected and sometimes too dark, which was a bit inconvenient. Overall, it's a good spot with some nice amenities.
Rooms
7.0
The rooms were luxurious with a nice terrace overlooking the busy pedestrianized street, but they felt smaller than advertised and were quite dark during the day.
Service
9.0
The staff was incredibly polite and friendly. They were very helpful when my luggage got lost and even assisted with package deliveries before my arrival.
Location
10.0
The hotel is ideally located, just a short walk from the port for ferries to Capri and close to great shopping and dining options.
Dining
5.0
The breakfast offerings were decent but nothing special; I found the pastries and coffee to be underwhelming compared to what I've had in other places.
Facilities
6.0
The amenities were nice, although the dim lighting in the corridors felt awkward, needing to jump to keep the lights on.
James
United States,
August
2024
6.2/10
The hotel has a fantastic location in a shopping area and is close to the sea and main attractions, making it very convenient for exploring. The rooms, however, were quite dark and could use more light during the day. The service was friendly, though there were some issues that weren't resolved promptly. Dining felt average, but the coffee was excellent, which was a nice touch.
Rooms
5.0
The rooms were accessed through a separate entrance and unfortunately were quite dark, requiring lights to be on even during the day. They provided basic amenities like soap and shampoo, but the overall experience was not very ideal.
Service
6.0
The staff were generally friendly and helpful, but there were some issues with responsiveness when I encountered a problem. I felt a bit let down by their unwillingness to address my concerns thoroughly.
Location
9.0
The location is fantastic, right at the center of a shopping area and within walking distance to the sea and major attractions. It felt very safe and convenient, although accessing the hotel required a bit of a walk from the main street.
Dining
6.0
Dining was average overall, with a decent variety of options, but nothing stood out except for the excellent coffee. Breakfast included typical items like croissants and yogurt but lacked excitement.
Facilities
5.0
The hotel had basic facilities, but nothing particularly impressive. The amenities could use some improvements to enhance the overall experience.
Joseph
United States,
August
2024
6.4/10
The hotel is centrally located, which is convenient and safe with plenty of shops and restaurants nearby. The rooms are quite small, but they’re quiet and clean, despite being a bit lacking in size. The service could definitely improve since there were issues that weren't addressed, which was disappointing. Overall, it's decent value for money if you're looking for a short stay in the city's heart.
Rooms
6.0
The rooms were really small with a window on an inner courtyard, but they were quiet, which I appreciated.
Service
5.0
The service was not ideal; staff were friendly but didn't address my issues, which left me feeling a bit frustrated.
Location
9.0
The location is fantastic, right in the city center, but getting to the hotel requires a short walk, which might be a downside for some.
Dining
5.0
Dining was average; the breakfast provided was just okay, with limited options but good coffee.
Facilities
7.0
Facilities were minimal, but at least everything was clean and well-maintained.
Jim
United States,
August
2024
7.0/10
I had a mixed experience at this hotel. The location is absolutely fantastic, right in the heart of everything, which made exploring super easy. The rooms were modern and nicely furnished, but they were a bit dark and could use more lighting. The service was a bit hit or miss; while some staff were helpful, I encountered rudeness that was surprising. Overall, I enjoyed my stay but felt there were areas for improvement.
Rooms
7.0
The rooms were modern and nicely furnished, but they were dark enough that I had to keep the lights on during the day.
Service
6.0
While some staff were helpful before I arrived, I did encounter a rude staff member which put a damper on my experience.
Location
10.0
The hotel is in a great location, right in the center and close to shopping, dining, and main attractions.
Dining
5.0
Dining was fine; there were decent options but nothing particularly special.
Facilities
7.0
The facilities were adequate for my needs, though they didn’t stand out as particularly impressive.
Mary
United States,
August
2024
7.8/10
I had a lovely stay at this hotel, tucked away in a quiet courtyard, which offered a luxurious vibe with a terrace that overlooked a busy street. The location is fantastic, just steps from the shopping area and a short walk to the sea and attractions. While the service was friendly and attentive, I found the dining experience lacking, particularly at breakfast. Overall, it was a wonderful hotel for a city getaway, though the dining could use some improvement.
Rooms
9.0
The room was quite luxurious, featuring a small terrace that provided a lovely view of the bustling pedestrian street below. It felt very spacious and comfortable.
Service
9.0
The staff were extremely friendly and helpful. They always greeted us with a smile and even left a welcoming sponge on our bathroom counter, which was a nice touch.
Location
10.0
The location is simply great! It's right in the middle of a vibrant shopping area and just a short walk from the port, which makes it very convenient for sightseeing.
Dining
5.0
Unfortunately, I found the dining to be quite basic. The breakfast options were limited to sweet pastries and poorly made coffee, which was disappointing.
Facilities
7.0
The hotel's facilities were good, although nothing stood out as exceptional. Basic amenities were available, but I wasn't looking for anything too elaborate.
Albert
United States,
July
2024
6.2/10
The hotel has a great central location, just a short walk from the main shopping area, which makes it very convenient. The room I stayed in was unfortunately a bit small and faced a dark courtyard, which wasn't ideal. The staff were generally friendly and offered good recommendations, but when I had an issue, they weren't very helpful. Overall, it’s decent value for money but could use some improvements in comfort and service.
Rooms
5.0
The room I had was accessed through a gateway and was quite small for my needs, making it difficult to add a child's bed. It overlooked a dark courtyard and was next to some garbage cans, which was not pleasant.
Service
6.0
The staff had a friendly demeanor and provided some good recommendations, but they didn't come to check on an issue I had, which was disappointing.
Location
9.0
The hotel is very central, just on the main shopping area, making it a safe and convenient spot to explore Naples.
Dining
5.0
Dining options were minimal and below my expectations. The breakfast choices lacked variety, but it was decent for a 3-star hotel.
Facilities
6.0
The hotel had basic facilities, but nothing stood out as particularly impressive.
Margaret
United States,
July
2024
7.0/10
I had a mixed experience at this hotel. The location is fantastic, right in the heart of a shopping area and super close to the sea and main attractions. The rooms were clean and decent but a bit dark, which was a bit of an inconvenience. While the service was mostly friendly and helpful, I encountered some rudeness that was unwarranted. Overall, it's a good choice for its location and cleanliness, but the dark corridors and dining experience left some room for improvement.
Rooms
7.0
The rooms were clean and decent, though they were a bit dark, requiring lights even during the day.
Service
6.0
The service was mostly friendly, and staff were helpful before my arrival. However, I did encounter some rudeness that was unexpected.
Location
10.0
The hotel is perfectly located in a bustling shopping area and within walking distance of the sea and major attractions.
Dining
5.0
The dining experience was fine but nothing exceptional, mostly offering croissants and yogurt.
Facilities
7.0
Facilities were decent but not particularly notable.
Elizabeth
United States,
July
2024
6.6/10
I had a decent stay at the hotel. The location is fantastic, right in the heart of the city, making it easy to explore. The rooms were clean and modern, though a bit dark. Service was a mixed bag; some staff were helpful while others were less so. Dining was just okay, with limited options. Overall, it's a good value for money but not without its flaws.
Rooms
7.0
The rooms were clean, decorated modernly, but they were quite dark, requiring lights on even during the day.
Service
6.0
The service was quite unconventional; some staff members were friendly and helpful, yet I did experience rudeness from one.
Location
9.0
The hotel has an ideal location, right in the center and feels safe and attractive, close to various attractions.
Dining
5.0
The dining experience was fine but nothing exceptional; the breakfast was composed of basic offerings like croissants and yogurt.
Facilities
6.0
Facilities were minimal, but the separate building for breakfast was a bit inconvenient.
Charles
United States,
July
2024
7.4/10
The hotel has a great location in the heart of the city, making it easy to access local attractions. The staff was polite and very helpful, especially when dealing with our lost luggage. However, the rooms were quite dark and small, which was a bit disappointing. While the dining options were decent, they didn't quite measure up to what I expected for the price.
Rooms
5.0
The rooms were quite small and dark, making them feel less inviting. The lighting in the corridors was also a bit annoying as it turned off too quickly.
Service
9.0
The staff was very polite and friendly, always ready to assist us, especially with our luggage situation.
Location
10.0
The location is fantastic, right in the center of the city and close to many popular spots, which felt very safe due to the frequent police presence.
Dining
6.0
Dining was simple and had decent options, but overall it felt inferior compared to what I've experienced in similar locations.
Facilities
7.0
Facilities were adequate but nothing that stood out as exceptional.
Mark
United States,
July
2024
6.6/10
I had a nice stay overall at this hotel. The location is excellent, making it easy to access various attractions, and I found the rooms to be clean and modern, although a bit dark due to the window facing the patio. The staff was friendly and accommodating, but I did encounter some issues with the service not being as attentive as I would have liked. Additionally, the dining options could use some improvement, as they were limited compared to similar places I’ve stayed.
Rooms
7.0
The rooms were clean and modern, though a bit dark since my window faced the patio.
Service
6.0
The staff was friendly and supportive, but there were moments where they could have been more proactive.
Location
9.0
I loved the location; it's in a safe area and very convenient for getting to attractions and restaurants.
Dining
5.0
The dining experience was decent, but I felt there could have been more variety in the breakfast options.
Facilities
6.0
While the hotel had decent amenities, I felt it could improve in offering more engaging facilities.
Emil
United States,
July
2024
7.4/10
This hotel has a lot to offer, especially with its fantastic central location, making it easy to explore the area. The rooms are spacious and nicely furnished, but the view isn't great as they overlook a dark courtyard. The service was friendly and helpful throughout my stay, though they could improve their responsiveness a bit. Overall, it’s a solid choice with good value for money, even if some aspects could be better.
Rooms
7.0
The rooms are spacious and nicely furnished, though they overlook a dark courtyard. There's a separate entrance next to some garbage cans which isn't ideal.
Service
7.0
The staff were friendly and helpful, assisting with my package deliveries before I arrived. However, their responsiveness could be improved as they refused to check one issue I had.
Location
9.0
The location is fantastic, right in the center. It’s great for shopping, eating, and visiting tourist attractions, though it requires a small walk from the main street.
Dining
7.0
The dining options were decent, featuring local produce and a good variety, but it didn't blow me away.
Facilities
7.0
The facilities were adequate and served my needs, making the stay comfortable overall.
Joshua
United States,
May
2024
6.8/10
The hotel offers a convenient location in the center of a bustling shopping area and is just a short walk from the sea. While the rooms are clean, they can feel a bit dark, which wasn’t ideal. The service could use improvement, as I encountered some rudeness from the staff. Despite this, the dining experience was decent, with breakfast options that were fine but nothing to rave about.
Rooms
6.0
The rooms were clean, but quite dark, which meant I had to keep the lights on all day. They overlooked a not-so-pleasant courtyard near some garbage cans.
Service
5.0
Service was a mixed bag; while some staff offered good recommendations, I experienced rudeness that felt unwarranted.
Location
9.0
The location is fantastic, right in the heart of a shopping area and just a 7-minute walk from the beach, making it very convenient.
Dining
7.0
Dining was fine—there were croissants, cake, yogurt, juice, and salami. However, I felt €3 extra for certain items was a bit much, especially given the limited variety.
Facilities
7.0
Facilities were basic but adequate for a 3-star hotel. Nothing exceptional stood out, but I can't complain.
B.
United States,
May
2024
6.2/10
The hotel has a great location, very close to the port and main attractions, which was really convenient for getting around. However, the rooms felt a bit outdated and could use some maintenance. The service was polite but not as responsive as I'd hoped. Overall, it’s a decent choice but comes with a few hiccups that prevent it from being ideal.
Rooms
5.0
The rooms seemed a bit dingy and not very inviting. It was quite quiet, though, as mine faced the courtyard.
Service
6.0
While the staff was polite and friendly, they did not offer much help when I reported an issue with the room. They seemed to dismiss my concerns.
Location
9.0
The location is fantastic! It's safe and close to everything, just a short walk from the ports and main sights.
Dining
5.0
The breakfast was simple and just alright, not quite what I expected.
Facilities
6.0
The facilities were basic but functional.
Michael
United States,
April
2024
6.8/10
My stay at the hotel had its ups and downs. The location is fantastic, making it easy to explore nearby shops and restaurants, but the room I received was a letdown, especially given the size. On the positive side, the staff was quite helpful with issues like lost luggage, although I wish they had addressed my concerns more proactively. Overall, it's a decent choice if you prioritize location over room comfort.
Rooms
5.0
Unfortunately, the room I got was much smaller than what was advertised, which was a bit disappointing. It felt cramped, and accessing the breakfast area required going outside through a separate entrance.
Service
6.0
The service overall was a mixed bag. While they were quite helpful when our luggage went missing, I faced some issues where they were not very accommodating or responsive to my requests.
Location
9.0
The hotel is ideally located for shopping and dining, which I really appreciated. It's also quite safe and convenient, just a short walk from the main street.
Dining
7.0
The breakfast was decent but nothing to write home about. The coffee was excellent, but overall, the offerings felt average compared to what I've had in other Italian hotels.
Facilities
7.0
The facilities were average. While nothing stood out, everything was functioning properly, making the overall experience satisfactory.
William
United States,
April
2024
8.0/10
I had a great stay at this hotel with its modern decor and clean environment. The location was perfect, right in the city center and close to major attractions. The friendly staff made a positive impression, but I did face some rude service during my visit. Overall, it was good value for money despite a few hiccups.
Rooms
9.0
The rooms were modern, quiet, and well-kept, complete with soap and shampoo, making for a pleasant experience.
Service
7.0
Most of the staff were friendly and helpful, although I did encounter one member who was exceptionally rude. Overall, they were quite accommodating.
Location
10.0
The location is fantastic, right in the center and within walking distance to the metro and major sights. I felt safe with the visible police presence.
Dining
6.0
The dining options were decent, but I found them to be somewhat inferior compared to other places I've stayed in Italy at a similar price.
Facilities
8.0
The hotel had great amenities that enhanced my stay, but I didn’t have a chance to explore everything thoroughly.